Medical Receptionist - Edinburgh, United Kingdom - Baronscourt Surgery

Description

Person Specification

Medical Receptionist

Criteria Essential Desirable
No formal educational certificates required,

Qualifications although a good standard of numeracy and literacy is essential.

NHS/GP experience in a reception
A minimum of 12 months work experience in a environment customer facing environment.

Experience Two or more years experience in a patient centred setting.

Ability to prioritise work. An understanding of the demands of working in a busy practice.
Excellent customer service skills.
Knowledge of VISION or other
Ability to establish and maintain effective computerised appointment systems. relationships.

Effective communication skills both verbal and written.


Knowledge
Good standard of IT skills and the use of


and Skills
Organised whilst undertaking routine tasks with the ability to respond quickly to changing priorities in order to meet deadlines.

Quick thinking with the ability to make decisions and solve problems.

Flexible approach to duties and working hours to ensure tasks are covered and completed.

Motivated to reach potential and to work effectively.

Understanding the need for professional confidentiality.


Personal and Professional Attributes
Productive team member with the ability to workindependently as required.

Must be reliable with an excellent attendance record.

Responsive to and an ability to work in a changing and demanding environment.

Approachable and empathetic with colleagues and patients alike with excellent interpersonal skills.

An eye for detail and a desire to achieve high standards.


Job Types:
Part-time, Permanent


Salary:
£11.18 per hour

Expected hours: 20 per week


Benefits:

• Company pension
• Cycle to work scheme

Schedule:

• Monday to Friday

Work Location:
In person

Application deadline: 26/01/2023


Reference ID:
RecPT01/24