Part Time Administrator - Hertford, United Kingdom - Mosaic Recruitment

Tom O´Connor

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Tom O´Connor

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Part time
Description

Part Time Administrator - 20 hours per week - 4 hours per day

Salary £11,440 per annum

Excellent Benefits including non-contributory pension, 28 days holiday + bank holidays +

Excellent working environment
This role focuses on supporting and coordinating all activities delivering a high standard of customer care.

This role requires the ability to be able to multi-task, making sure all activities, processing and turn-around times are met, whilst delivering first rate customer service.


Key responsibilities include:


  • All certification processing
  • Processing and distribution of forms and documents
  • Maintenance of data quality and integrity on company systems.
  • Report any 'suspicious' activities and/or potential malpractice/maladministration to the appropriate External Quality Manager
  • To provide administrative support to all teams across the department as requested including support for careers related activity
  • Contribute to team meetings and encourage others to do the same.
  • New member registration and data validation.
  • New member welcome engagement.
  • Member retention activities

Key Skills, Experience and Knowledge

  • Demonstrable level of performing a high standard of customer service
  • Excellent attention to detail with data and copy, proof reading skills
  • Good organisational, written and verbal skills
  • A good knowledge of office practices, administration, customer service skills and techniques
  • Able to establish and maintain good working relationships
  • T. literate (MS Office and social media tools)
  • Able to use a variety of software including word processing, databases, spreadsheets

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