Property Administrator - Worcester, United Kingdom - ludlowthompson

ludlowthompson

Verified Company

Worcester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Job description

This is a fantastic role if you are looking to build a career within property and have excellent customer service and administration skills and we have both part time and full time opportunities.

We offer a career based on great training, future developmentand progression. Duties are varied but your main purpose is to deliver high quality residential property management services.

The Company
ludlowthompson, an independent market leading London Lettings and Estate Agent with our central office based in Worcester.

We score very highly on the UK's 'All agents' industry-leading customer review site, and regularly receive 5 star reviews on our GoogleReview Audit.

We invest thousands of pounds each year in training, demonstrated by our Investors in People Gold accreditation.

The Role
The Property Administrator will assist the Property Management team with the following:

First line in taking telephone calls, taking ownership of the issues arising from the calls including deposit and utility queries
Develop and maintain relationships with clients
Update the client database with concise and accurate notes
Liaise with tenants and property managers to arrange minor repairs with contractors
Credit control
Tenancy variations
Relets and renewals
Process requests to terminate tenancies and check tenancy agreements
Administration experience
High attention to detail
Enjoy working within a team
Excellent interpersonal and communication skills (written and verbal)
Enjoy taking ownership of your work
Able to cope under pressure and multitask ensuring that workload is prioritised
Experience in dealing with complaints and great problemsolving skills

The Benefits
ludlowthompson encourage a great working environment and strive for a like-minded team, following the company ethos 'Max Performance, Max Communication, Max Trust' and encouraging a thriving environment with:

Competitive Salary
Bonus/Commission Scheme
Strong Induction programme
NEST Pension
Quarterly and Annual Awards & Recognition
Customer Service related recognition and reward
Length of Service Benefit
Birthday Benefit + voucher
Motivational working environment, IIP Gold Standard Accreditation
Great Team, with buddy & manager based training and support
Inhouse ARLA PropertyMark training, for industry recognised exams
NVQ training opportunities, and higher qualifications to suit personal development plan