- Supervise, coordinate and support the site-based engineering team, including internal and MEP responsibilities.
- Operate all systems within the facility in a competent, effective and efficient manner (including MV Switching Operations). Making recommendations for improvement and providing concise technical reports when required.
- The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations.
- Preparing/Planning and Supporting Specialist Vendor Planned, Reactive and Corrective Works, ensuring relevant Change Management approval is submitted for all critical works.
- Ensure that Specialist Vendor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated by the Engineering Team (Shift Engineers).
- Provide backup as engineering relief cover in the event of an emergency, which may require temporary Shift working.
- Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's).
- Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are accurately completed within SLA.
- Attend weekly operations meetings, client meetings as requested, in conjunction with Integral account management.
- Assist the Assist Chief Engineer/Chief Engineer in completing the Monthly and Quarterly Engineering Report as detailed in the BlackRock/JLL SSOW contract ensuring that significant events or activities are noted.
- Contribute and highlight engineering risk and report on critical systems availability daily.
- Complete the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and INTEGRAL management.
- Control of critical spares including maintaining site stock register, including auditing of stock levels. Procuring spares from suppliers if required.
- Compile critical incident & near miss reporting and after-action reviews.
- Ensure all MEP planned maintenance is undertaken in line with requirements of OEM/SFG20 as a minimum.
- Ensure all critical equipment operational issues are escalated immediately, inline with local site process.
- Review service reports of all Specialist Vendors, chasing any recommendations/follow up actions with Specialist Vendors.
- Production of Site-Specific SOP/MOP/EOP.
- Assist the Assist Chief Engineer in the delivery of critical infrastructure scenario training. Taking a lead role in the development of engineers within the team.
- Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant HSE policy and procedures.
- Escalate Specialist Vendor performance issues, detailing accurately the areas of performance concerns.
- Ensure technical/legislative updates are effectively communicated with all team members.
- Maintain minimum levels of resourcing onsite, support the arrangement of suitable cover/replacement.
- Active participation in the site ONWH escalation and support of the 24/7 operation.
- Take ownership of areas (including all plant rooms) under INTEGRAL control, ensuring they are brought up to and maintained to the required show site standards.
- Liaise with the supply chain, when ordering M&E components for remedial works.
- Proactively attend nominated training courses as identified by INTEGRAL management in line with the account training matrix.
- Undertake Site Specific Technical Assessments and Skills Gap Analysis at intervals defined by INTEGRAL/JLL/BlackRock.
- Coaching of new employees as part of the process for onboarding new starters.
- Participation in engineering Quality Assurance process, to validate the standards of completed works. Auditing of 10% of completed Work Orders to ensure levels of quality are maintained.
- Complete all responsibilities in line with the site-based MEP responsibilities matrix.
- AladinWorks Alarm Response and Escalations for all critical alarms while on shift duty.
- Minimum of 5 years relevant experience in Critical Environments such as Banking HQ and Data Centres.
- HV Authorised Person (Experienced with HV Systems).
- Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either).
- C&G Pts. 1 & 2, equivalent or exceeds.
- 17th Edition IEE: Wiring and Installation (Ability to attain 18th Edition through additional training).
- C&G 2391 test and inspection; BS 7671:2001 for inspection, testing and certification.
- Strong communication skills and the ability to deal with all levels of staff.
- Ability to lead, motivate and direct a small team of engineers.
- Proactive in achieving the highest standard of operation.
- Good IT and report writing skills.
- Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
- Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.
- Demonstrate a willingness to attend on and off-site training for MEP assets, this may require nights away from home due to the nature of the specialist training such as HV Authorised Person Training.
- Physical Fitness.
- A high level of initiative, with drive to continuously improve the operation.
- A smart presentable corporate appearance.
- Advanced communication skills with a full understanding of customer needs & expectations.
- Ability to comprehend and act upon both verbal and written instructions.
- Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate internal training programmes.
- Integrity, honesty and punctuality is also expected.
Electrical Shift Supervisor - City Of London - Integral UK LTD

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