Supporter Relations Administrator - Colchester, United Kingdom - St Helena Hospice

St Helena Hospice

Verified Company

Colchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary:

Are you looking for a new challenge?

St Helena hospice have an exciting new opportunity a Supporter Relations
Administrator to join our Fundraising Team.

You will be the point of contact and the 'face' of St Helena at the Phoenix Square site and the Fundraising office, providing customer service for all donations and queries from supporters, face-to-face, via the telephone and online.

Experience of a fundraising, customer service or sales database.
Experience of handling first line enquiries, e.g. from charity supporters, or customers.
Experience of using information, and working with data from multiple platforms, for example website, payment systems and other inbound transactions.
A positive, and enthusiastic approach to administration and teamwork.

For a full JD please see our website.

About us:

St Helena provides a friendly, supportive and positive working environment across all our sites and diverse teams.

We are an ambitious organisation determined to make a difference to local people across north Essex who face incurable illness and bereavement.

That means working with us is a demanding but hugely fulfilling experience.

In return we offer;

A competitive and progressive salary
Group Pension Plan
At Least 27 days Annual Leave, plus statutory Bank Holidays
Schwartz Rounds
Employee Assistance and Wellbeing support
We cover the cost of your DBS Check
Free on site parking

Please note that all employees must comply with our equality and diversity policy.

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£21,000.00 per year

Benefits: