Technical Support Advisor - Southampton, United Kingdom - The Work Shop

The Work Shop

Verified Company

Southampton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Romanian speaking) to join their friendly team.

You must be fluent in Romanian - both written and oral. Your role will involve offering supportof a technical nature, to Romanian speaking customers with queries regarding their purchases.

Duties for the Technical Support Advisor (Romanian Speaking):

Investigate customers' problems, providing quality, accurate and factual replies; escalating customer queries as required
Continually improve knowledge of the technologies developed by the company
Experience of working in a customer focussed environment, preferably on inbound calls, or in a technical support function
Excellent level of spoken and written English and Romanian
A good telephone manner with the ability to adapt your response to the technical level of the customer
Qualified to GCSE level or equivalent
An interest in gadgets and technology would be a definite advantage

The role for the Technical Support Advisor near Totton is a full-time position offering a salary of £24,000. The hours for the role are 7:30am-4:30pm (initial training hours are 8:30am-5:30pm). Free parking is provided along with great company benefits.