Account Manager - Redhill, United Kingdom - Focused Management Resources Ltd
Description
Account Manager - 32,000K-42,000K
As an account manager you will have strategic input on their product portfolio as well as the commercial direction, so there are no limits to your career progression
Location
Redhill, Surrey. You must live a commutable distance from their office. Home working to be agreed on successful completion of your probation.
Account Director Responsibilities:
- Establish and nurture long term relationships
- Manage your sales funnel
- Ensure client needs and expectations are met.
- Ensure they deliver the right tailored solutions to clients with a close eye on profitability,
- Process development and conversion timeframes.
- You'll contribute to the continuous development of their client service and experience and be comfortable influencing at all levels.
Benefits from this Account Manager role:
- Companywide learning and development program
- 22 days holiday plus bank holidays as standard, increasing with years of service
- Private healthcare after successful completion of your probation
- Salary sacrifice schemes available for electric vehicles and bicycles
- Enhanced parental leave
- Rewards and recognition for years of service
Account Manager Experience:
Essential:
- Previous experience in a customer facing role
- Previous experience with an IT Managed Service Provider or technologybased company or a good interest in technology and its aims.
- Experience with CRM software
- Previous Account Management experience
- You will also hold a full UK driving license for the purposes of attending client meetings.
- Competent using Microsoft Outlook, Word, Excel and Teams
Beneficial:
- Good understanding of SaaS and IaaS models
The company is an IT Support Services organisation with their talented team of 14 are proud of the exemplary track record they have built, delivering cost effective and innovative IT solutions to over 150 clients covering a wide range of sectors.
Most oftheir clients are on a retained basis, for which they become their IT department and manage all aspects of their IT infrastructure.
Size wise, they work from single person businesses to up to companies with 500 staff and 10 offices, as well as providing projectresource to corporates.
A brilliant Client Retention Rate speaks volumes, and they continuously seek to add value at every opportunity by focusing on quality, embracing change, and continuously reflecting on and improving the service they provide.
They recently migrated to AutotaskPSA to support their growth ambitions and see this tool as a critical part of building efficiency all the way through their service delivery.
If you're looking for self-development and growth, joining their team as an account manager will allow you to carve your own path, taking advantage of the wealth of experience and incredible knowledge of the team, including many years working in corporateenviron
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