Sales and Customer Support Administrator - Longtown, United Kingdom - Wm Armstrong Group
Description
Sales and Customer Support Administrator
Longtown, Carlisle
Job Purpose
To assist current Sales Team to identify and prospect businesses in the area that would have the capability, potential and requirement to purchase the services of the Wm Armstrong Group; with particular attention to PalletForce distribution activities.
To achieve targets for sales; calls and lead generation as set by your manager and to provide excellent customer support for our existing customer base.
Key Responsibilities
- Respond to any sales or customer enquiries in a timely manner accurate manner.
- Gain appointments and conduct thorough business reviews with a view to successful sales
- Liaise with internal and external personnel regarding delivery of goods working within guidelines
- Maintain contact with current customers to ensure service expectations are met
- Responsible for achieving agreed targets
- Ensure accurate sales reporting
- Support current sales team in the development of Customer Base
- Make use of available data and current contacts to locate potential business prospects
- Accurately maintain database and customer records
- Attend regular meetings, taking accurate minutes and recording actions as required
Remuneration & Hours:
- Part time permanent position afternoon working 5.30pm finish, flexible with starting time, i.e pm or 15.30pm or 25.30pm
- Holiday cover, as needed
- 28 days holiday entitlement, including bank holidays
- Pension Scheme
- PPE and uniform supplied
- Medicash Health Scheme
- Life cover
Skills/Knowledge/Experience
-
Experience_
- Previous administration experience preferred
- Previous experience of working in a sales environment preferred
Skills_
- Confident & professional telephone manner
- Good communication skills, written and verbal
- Ability to communicate at all levels, both internally and externally
- Ability to work under pressure and meet targets and deadlines
- Selfmotivated and able to work without close supervision.
- Ability to work well alone and as part of a team.
- Good numerical and analytical skills, including experience of spreadsheets and computerbased systems, including Microsoft products.
Job Types:
Part-time, Permanent
Part-time hours: per week
Salary:
From £11.00 per hour
Benefits:
- Company pension
- Free parking
- Life insurance
- Onsite parking
- Referral programme
Schedule:
- Day shift
Work Location:
In person
Application deadline: 31/08/2023
Reference ID:
S&CS Admin - Aug 23
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