Customer Service Specialist - Burgess Hill, United Kingdom - CK GROUP
Description
CK Group are recruiting for a Customer Operations Specialist to join a diagnostics company at their site in Goddards Green near Burgess Hill, West Sussex on a contract basis for 6 months.
Hourly Rate:
£14 per hour.
Customer Operations Specialist Role:
- Record, log and troubleshoot for customer Technical enquiries and complete all the required administration.
- Manage stock reservation for designated accounts/customer/business unit to meet the objectives of the business regarding inventory management.
- Develop and maintain a good working relationship with both internal and external customers and colleagues. This is likely to include occasional visits to customers.
- Keep yourself up to date with technical bulletins, system & product modifications, software updates, manuals and other technical information.
Your Background:
- Previous systems related experience such as SAP.
- Ability to challenge effectively and prioritise tasks.
- Strong stakeholder management skills, proven ability to build successful relationships at all levels.
- Excellent communication skills both written and verbal.
Company:
Our client is a global pharmaceutical company with a major presence in the UK.
Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communitieswithin the UK.
Location:
This Customer Operations Specialist role will be based at our clients site in Burgess Hill, West Sussex. This position offers hybrid working (1-2 days in the office).
Apply:
It is essential that applicants hold entitlement to work in the UK.
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