Ecommerce Fulfilment Assistant - London, United Kingdom - Glassworks London

Glassworks London
Glassworks London
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Founded in London in 2010, Glassworks is a fresh London fashion brand totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping.

Our design-led stores and website are refreshed weekly with small runs of completely new fashion meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet.

With the recent launch of our ecommerce site and flagship store expansion, we are focused on scaling our existing channels and opening additional stores all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.


THE ROLE

WORK SCHEDULE

RESPONSIBILITIES

So, what will I be doing every day?

  • Picking and packing ecommerce orders daily, running predispatch checks and steaming/packaging all orders perfectly in line with company procedures and standards
  • Processing press and influencer parcels and returns
  • Processing order returns/refunds
  • Communicating with the customer service team to efficiently process order issues/customer requests
  • Reporting on fulfilment activity in an end of day report
  • Cleaning and organising the fulfilment area on a weekly basis and supporting the Ecommerce Fulfilment Coordinator to ensure supplies packaging levels are maintained in line with company procedures
  • Supporting stock deliveries, transfers and monthly inventory counts

JOB REQUIREMENTS

  • 1+ years experience in ecommerce fulfilment/stockroom administration is required, preferably in womens fashion. Retail experience is a bonus.
  • Organised with good attention to detail and extremely efficient picking and packing
  • Calm, efficient and full of enthusiasm, even on the busiest of days
  • Mature, responsible and accountable for completing all assigned tasks
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