Supportive Outreach and Engagement Worker - Manchester, United Kingdom - Manchester University NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Supportive Outreach and Engagement Worker (Alcohol Care Teams)

9-month Fixed term/ secondment contract to be based under the Alcohol Care Teams across Manchester Foundation Trust till March 2025


A new opportunity has arisen to join the MFT Alcohol Care Team (ACT), This is an exciting time to join the team, as it expands and develops within the hospitals, and the wider trust.


x2 Supportive outreach and engagement worker positions had been created from additional funding, to support individuals accessing secondary emergency care services, providing a wider, holistic and multi-agency approach to case management.

Facilitating integrated alcohol care between secondary, primary and community services, for acute alcohol frequent hospital attendee's


for further information please contact:

Tessa Manjuran - Service Lead

Sarah Craggs - Lead Alcohol Specialist Nurse NMGH


The focus of the role would be working with high intensity users of the trust, who present to the Emergency Departments or are admitted in relation to alcohol misuse.

Ensuring effective implementation of care pathways and being the interface between community substance misuse services and the Alcohol Care Teams.

Providing the extension of care beyond discharge, to support individuals who may be resistant to services, hard to engage, or treatment naïve at point of discharge.

The post holder will attempt to re-engage individuals who have dropped out of treatment or detached from services


MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts.

We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.


Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals.

We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.


We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.


We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes.

What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.


At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.


The post holder, in collaboration with relevant staff, will have a city -wide remit to support the work of the Alcohol Care Teams (ACT).

Facilitating integrated alcohol care between secondary, primary and community services, for acute alcohol frequent hospital attendee's


The focus of the role would be working with high intensity users of the trust, who present to the Emergency Department or are admitted in relation to alcohol misuse.

Ensuring effective implementation of care pathways and being the interface between community substance misuse
services and the Alcohol Care Teams.

Providing the extension of care beyond discharge, to support individuals who may be resistant to services, hard to engage, or treatment naïve at point of discharge.

The post holder will attempt to re-engage individuals who have dropped out of
treatment or detached from services

The post holder will develop hospital Multi-disciplinary team meetings for high intensity users and attending relevant complex planning meetings for these individuals with multiple needs.


Professional Duties and Responsibilities:

To work independently as a key member of the Alcohol Care Team

Accepts referrals from MFT Alcohol Care Teams, identified as high intensity users

Carry a defined case load of service users with complex needs who frequent the Trust due to alcohol related harm

Manage complex cases, in liaison with the medical team/ ward staff/ Lead Alcohol Nurse Specialist/ community alcohol services / community services

Optimise the continuity of care for patients by developing active communication links across several relevant agencies, including Acute Trust, Community based substance
misuse services, Primary Care, Social Care, and Third Sector agencies

Assist in providing strong links between ACT and community settings

Liaise with specialist and community-based services, to ensure those patients and their families or carers, have access to appropriate services

Maintain effective personal contact with patie

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