Support Services Assistant - Oxford, United Kingdom - G4S

G4S
G4S
Verified Company
Oxford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
Oxford, Oxfordshire


Salary:
£10.42

Posted: 18 Apr 2023

Closes: 16 May 2023


Job Type:
Full Time and Permanent

Business Unit:
UK Facilities Management

Region / Division:
UK & Ireland

Reference: 13615


Role Responsibility:


SUPPORT SERVICES ASSISTANT

Salary:
£10.42 per hour

Working Hours:
Permanent, Full-Time, 40 Hours per week

Location:

Nuffield Orthopaedic Centre, Oxford, OX3 7LD


At G4S Facilities Management we are passionate about the services we deliver; and our facilities management professionals are at the heart of everything that we do.


Nuffield Orthopaedic Centre is a hospital with a world-wide reputation for excellence in orthopaedics, rheumatology and rehabilitation having treated patients with bone and joint problems for more than 80 years.


We are looking to recruit a Support Services Assistant to join our friendly team to provide an efficient reception service for the patients, visitors, the general public and hospital staff.

This is a full-time role based at Nuffield Orthopaedic Centre working 40 hours per week, Monday to Friday from 7:30am to 4pm.


Responsibilities:


  • Respond to customer events by coordinating within the porter, domestic, linen and maintenance teams using the computerised helpdesk system.
  • Record customer requests and ensure all information is passed to the appropriate departments.
  • Answer and provide accurate information to callers promptly.
  • Ensure service requests are passed on to the appropriate department, monitoring and recording progress in dealing with them.
  • Generate management information from the information system to ensure G4S meets the agreed service standards.
  • Ensure all bleeps are kept secure and signed to authorised personnel only.
  • Carry out emergency procedures for cardiac, fire and test the equipment when required (i.e. test bleep).
  • Report system faults in line with the agreed procedures.
  • Book and record requests for taxis.

Essential Criteria:


  • Experience working in an office environment.
  • Flexible and handson approach to work.
  • Good understanding of English.

Benefits:

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

  • Progression, training and development catered to you.
  • Charity work.
  • Refer A Friend incentives.
  • Company pension scheme with employer contributions.
  • G4S Life Assurance Scheme.
  • Subsidised healthcare plan.
  • Charity work
  • Match-IT and Payroll Giving.
  • Confidential Counselling Services.
  • 24/7 support specialising in health and medical.
  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
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