Customer Service Consultant - Portsmouth, United Kingdom - Tenerity

Tenerity
Tenerity
Verified Company
Portsmouth, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Overview:

Claims and Complaints Assessor

Full Time

Here are a few reasons why our Claims and Complaints Assessors enjoy working for us

  • Competitive salary of circa £23,000 £24,000
  • Hybrid working
  • Full training and support throughout your career at Tenerity
  • Subsidised Gym Membership
  • 25 days holiday PLUS Bank Holidays
  • Close to public transport links and local amenities
  • Up to 10% Company pension Scheme
  • Free onsite parking
  • A great working environment and supportive Team Leaders

We are currently recruiting Claims and Complaints Assessor to join our team in Portsmouth


This is a great opportunity for you to build your career and develop your skills as part of a growing global company.

Our Portsmouth site holds the Investors in people silver Accreditation.


If you have the following skills or experience, then this could be the ideal role for you

  • Excellent verbal and written communication
  • Experience in an insurance claims environment
  • Experience dealing with escalated complaints
  • Experience working within FCA guidelines
  • High attention to detail
  • Strong organisational and analytical skills
  • CILA Claims Handling Qualification (if you currently do not hold this, we will support your development in achieving this qualification within a reasonable timescale)

What will I be doing in my new role?


Joining the Tenerity team as a Claims and Complaints Assessor, you will ensure all enquiries, complaints and claims queries are dealt with in line with product terms and conditions, business processes and regulatory requirements.

You will deliver a clear focus on customer needs whilst ensuring the achievement of all contracted SLA's.


Our Business
Tenerity is an engagement company dedicated to increasing the value of customer relationships. Our products are designed to make everyday transactions more affordable and safer for our customers and partners. We do this through two products "Savings and Protection".


As a business we have an entrepreneurial spirit, the energy and commitment of our employees is the cornerstone for our success.

We quest to acquire and develop world-class talent.

**Do you want an impactful role in a growing company that is creating new solutions that lead the field in their innovation and effectiveness? Then consider joining us
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