Membership Support Officer - Belfast, United Kingdom - St Vincent De Paul
2 weeks ago
Description
Society of St Vincent de Paul BASIC JOB DESCRIPTION
Job Title:
Member Support Officer
Job Holder:Vacant
Reports To:
Regional Manager and indirect
Location:Regional Office, reporting relationship to National Belfast. Hybrid
Member Support Manager
Region:
North
Date of Job July 2023
Description:
Closing date:31st July 2023
1. PURPOSE OF THE JOB
Provide a point of contact and support for members within the region, for training, member recruitment and associated processes.
The role will encompass a developmental and administrative focus, working primarily with Area Presidents and as necessary, Conference Presidents around capacity building, recruitment & retention, good governance, member development and training, communication and data management.
2. ENVIRONMENT OF THE JOB
The SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion.
Through its network of over 12,000 volunteers and 800 staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society.
SVP employs people to support volunteers in a variety of settings including housing and hostels, community care, shops, administration and other specialist areas.
The Society is Christian based with a strong sense of Gospel values. The founder of the Society, was
Blessed Frederic Ozanam, and his legacy of spirituality remains a key element for volunteer members of the Society and underpins the conduct of conference meetings.
Society.
There is no requirement for staff members to actively participate in the saying of prayers but to respect the ethos of the Society and be aware that this practice may occur.
The role is part of the Regional team based in Belfast and is offered on a Hybrid basis.Travel within the NI region is required for this role attending evening and weekend meetings at local, area and regional level.
Given the diverse nature and size of the Society there is a requirement for the job holder to be flexible in their approach to ensure the needs of the organisation are met.
There may be a need to assign additional /alternative tasks or duties dependent on the needs of the region and will be within the job holder's capabilities e.g.
3. GUIDANCE AND AUTHORITY
The job holder will report directly to the Regional Manager, who is the line manager. The job holder will liaise and co-operate (dotted line reporting) with the National Member Support Manager at
National Office to promote compliance with SVP policies and best practice and to promote a consistent approach nationally in terms of recruitment, member development, training and data protection.
Member Support Manager on any changes/dissemination of policies in relation to members. The
Regional Office performs the function of an administrative centre to support the core work of the
Regional Council and the National Management Council.
The post holder is expected to operate with considerable autonomy and where necessary refer upwards as needed.
4. PRINCIPAL ACCOUNTABILITIES
ACCOUNTABILITIES HOW ACHIEVED
1. Area President Support Develop a collaborative, supportive and mutually beneficial working relationship with all
Area Presidents (AP's).
- Attend and contribute to Regional Council meetings at least on a Quarterly basis.
- Networking &
Community Engagement:
In tandem with the Area Presidents, develop mutually beneficial relationships with local organisations, which enhance the delivery of services to people we assist,
2. Quality Visitation - Compliance with The Member Support Officer, (MSO), will
best practice support the Area Presidents to ensure all necessary steps are in place to ensure best practice and compliance in relation to visitations, adhering to Best Practice Guidelines.
3. Capacity Building The MSO will use a variety of methods/approaches to support the developmental aspect of the work including, presentations, group facilitation, or other creative methods as required.
4. Recruitment & Retention In collaboration with the Area Presidents and supported by a national recruitment framework, the MSO will implement an ongoing recruitment campaign to ensure that conferences within their region are resourced effectively, in accordance with Regional and National
Management priorities completing all relevant administration.
**5. Data Management, GDPR and Champion the use of the Data Managem
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