Quality Assurance Tester - London, United Kingdom - Citizen Ticket

Citizen Ticket

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What We Do
We provide premium and direct services for events, bookings and experiences. We provide easy-to-use and self-service booking tools for customers of live events.

Our professional team provides event consulting services, advertising, customer service and on-site event support. Our software lets organisers take online payments, sell tickets, manage customers, and much more beyond. We promote and deliver live events through our live entertainment arm, Citizen Live.

Our Mission

Citizen Ticket's mission is to become the most fundamental platform for experiences, add long term value to our clients and make a lasting positive impact to our planet.

Why We Do It
We believe ticketing _can_ be fair, ethical and for the common good.

We focus on long term impact over short term profits.

We're here for long-term sustainable growth of our company, our clients' events, our employee's careers, and our ever-growing forest of trees.

We nurture establishing events and give real support to established events. We have a culture of honesty, transparency and accountability.
We reject hidden booking fees, dodgy financial practices and opaque dealings. Our organisers' funds are kept separate from our own operations.
We believe passionately in sustainability. We plant trees, and our servers run on green energy.
We're antitout and antifraud. We pioneered cryptographically signed tickets with ticket wallets.
We're serious about customer satisfaction (just look at our reviews). We provide easy and fair return, transfer and exchange features.
Our employees are given a living wage, flexible working and unlimited holiday.

We're Citizen Ticket and whether you're an event host, an attendee, or an event professional, we invite you to join us on our journey.

THE PRODUCT

The product is a self-service web platform allowing event organisers to manage and monitor the sale of tickets, season passes and more.

The product includes a customer-facing ticket purchasing platform.

THE ROLE & RESPONSIBILITIES
The QA Tester is a core role of our development team. The QA Tester will be chiefly responsible for maintaining and assuring the quality of our web platform product.

As a QA Tester at Citizen Ticket, you will;

Complete functional, integration and regression testing
Estimate/Score tasks from User Stories and/or Designs
Follow, maintain and create new test scenarios/plans
Identify and report bugs to ISTQB standards
Coordinate with developers/product owner/designer to faster resolve found issues
Evolve our QA processes by identifying weaknesses or opportunities

EXPERIENCE
We are looking for an experienced QA Tester to fill the role.

THE CANDIDATE

Passion for finding bugs
A keen eye for detail and an eagerness to drive high standards
Experience in testing a complex webbased systems
Proven ability to keep to a release schedule & deadlines
ISTQB certification or a strong understanding
Experience working in a development team
Knowledge of Agile methodology
A strong desire to build something and to work in an innovative, dynamic and fast paced company
Must be a selfstarter, able to motivate and manage themselves effectively.
Polite, well mannered, excellent written and verbal communication skills
Knowledge or experience in automation testing/scripting would be desired

TEAM RESPONSIBILITIES

Work within Gitlab to manage issues, tasks and merge requests
Proactively communicate with the team
Plan, discuss, achieve, and retro sprints
Join Level 2 Support rotation, for learning how the platform is used by our clients daytoday, diagnosing reported problems and responding to our customer support team
Contribute to development team culture by sharing knowledge, hosting occasional presentations and workshops

Salary:
£35,000.00-£45,000.00 per year

Benefits: