Medical Secretary - Darlington, United Kingdom - County Durham & Darlington NHS Foundation Trust
1 week ago
Description
To provide a full range of confidential secretarial/administrative support to Consultants and supporting clinical staff, working with mínimal supervision.To undertake typing and distribution of clinical and other patient-related and general correspondence, dictate by Consultants and supporting clinical staff, to achieve Trust standards of accuracy and timeliness.
To be the point of contact for staff, patients and others within and outside the organisation, responding to external and internal telephone enquiries, taking appropriate and timely action required, including making appointments, giving non-clinical advice, onward referral to relevant department etc.
To receive and respond to internal and external correspondence, taking appropriate and timely action as required, in accordance with Trust and/or departmental standards and processes.
To book investigations and any necessary follow-up appointments, as directed by clinical staff, ensuring test results are presented to medical staff on receipt, where these are not available electronically.
To maintain accurate patient and GP details on the Trusts central and local patient administration and clinical systems as required.
To manage electronic diaries as required. To support arrangement of on call rotas as required.
To organise meetings, including arranging venues, preparing agendas, collating and issuing papers and attending for taking and production of minutes, as required.
To prioritise own workload to meet the needs of the patients, consultants and ED senior staff and ensure all deadlines are met.
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