Operations Supervisor - Oldham, United Kingdom - First Bus

First Bus

Verified Company

Oldham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Operations Supervisor

Bolton, Manchester

Full time, Permanent

£29,937

We are looking for Operations Supervisor in Oldham**
About the role

Your mission as an operations supervisor will be managing the flow of drivers and vehicles out of depot, along route and back into depot.

We are looking for someone who is organised and responsible with great time management skills.

What will you be doing?

Forward planning ontheday service requirements through to endofday and future days, including covering on the day absence
Monitor and proactively manage service punctuality and availability, through the use of systems highlighted in the systems matrices.
Support driver queries in a timely manner and oversee driver reporting
Ensure accurate capture and recording of drivers' hours, duties and attendance in the DAS GUI system
Maintain accurate records for all aspects of operational standards and performance
Analyse and manage information and systems, to proactively to ensure continuous improvement of service performance
Ensure drivers are allocated the correct vehicle and leave the depot on time
Deal with telephone queries and support the satisfactory resolution of customer queries
Manage the collection of cash from the depot
Live input of lost/additional mileage when dealing with unexpected events (eg breakdowns)

Ensure depot equipment is logged and maintained and that sufficient levels of stock are available, including:
ticket machines, driver equipment, cash machines, and ticket rolls etc.

Carry out investigations of incidents and prepare reports detailing findings and recommendations
Work alongside depot operational and engineering team members, fostering excellent working relationships to effectively manage all aspects of on time performance, including vehicle allocation, breakdowns and changeovers

About You
As an Operations Supervisor you'll have previous work experience in a similar role along with, great numeracy and analytical skills

You will also have excellent communication skills and be able to work to strict deadlines whilst providing great customer service.

It is essential that you hold a valid PCV license.

Due to the nature of this role you will need to be flexible in regards to working hours

Welcome to First Bus
Hello.

We're one of the country's largest bus operators - and we've launched the driving careers of thousands of people across the UK.

You will be joining a forward-looking business at the forefront of bus technology. From mobile apps to carbon-friendly buses, we're leading the way.

Ref:022307

Company:
First Bus

Website Skillset:
All Other Roles

Contract Type:
Permanent - Full Time

Contracted Hours:38

Location:
UK Bus - Oldham

Salary:
£29,937