Customer Service Representative - Birmingham, United Kingdom - CONNECTED L GROUP

CONNECTED L GROUP

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment and enjoy helping others? Join our dynamic team as a Customer Service Representative and be the voice of our company

Duties:

Analyze client needs and provide appropriate solutions
Serve as the main point of contact for clients, addressing inquiries and resolving issues
Collaborate with internal teams to ensure client satisfaction and successful project completion
Conduct regular checkins with clients to assess their needs and provide ongoing support
Prepare and deliver reports on client activity, performance, and satisfaction

Qualifications:

Excellent communication skills, both written and verbal
Previous experience in a clientfacing role, preferably in the financial services industry
Strong analytical skills with the ability to interpret data and make informed recommendations
Ability to build and maintain strong relationships with clients
Detailoriented with excellent organizational skills

Job Types:
Full-time, Permanent

Salary:
From £23,214.36 per year

Benefits: