Credit Hire Claims Handler - Royal Tunbridge Wells, United Kingdom - The AA

The AA

Verified Company

Royal Tunbridge Wells, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company description:

Job Title:
Credit Hire Claims Handler

Location:
Remote

Salary:
Up-to £26,000

Additional Benefits:
Up-to 10% Bonus

Employment Type:
Monday to Friday, Permanent Full-Time

AA Summary
Thought The AA only provide roadside assistance? Think again.

For over 100 years, we've continued to evolve and adapt.

Today, as the nation's number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies.

As we continue to expand, diversify, and modernise, joining us as a Credit Hire Claims Handler, you'll play a key part to our success and join us on this exciting motoring journey.

LI-THEAA #LI-Remote

This is the job:

We have an exciting opportunity for a Credit Hire Claims Handler where we'll look to you to deal efficiently and effectively with credit hire claims submitted to us.

With each new claim, you'll carry out investigations into liability and indemnity, collecting evidence of the incident to help you decide the best course of action.

Where a settlement is owed, you'll pick up with a range of external providers, including credit hire organisations, third party insurers and solicitors to negotiate the settlement.

You'll have your own portfolio of claims to look after, with the aim of settling each case promptly and avoiding the need for litigation where possible.

What will I be doing?:

You'll already know about insurance, liability, and indemnity, and may have worked in a similar credit hire role previously. As a confident communicator, you'll be able to negotiate with third party organisations.

Managing a portfolio of claims where credit hire has been presented against us
Undertake initial investigations into liability and indemnity, fully investigating all available evidence
Monitoring ongoing hire claims and intervening where possible to reduce spend
Liaising with credit hire organisations, third party insurers, customers, and solicitors to negotiate settlement of claims being presented against us
Updating financials so they reflect an accurate position of our risk

What do I need?:

Working knowledge of defending credit hire claims
Excellent verbal and written communication skills with proven negotiation skills
The ability to prioritise workload by recognising the importance of each task whilst adhering to deadlines and therefore
Ability to take on increased ownership and responsibility when necessary
PC literate with good administrative skills