Parts Specialist - Coatbridge, United Kingdom - Sany Heavy Machinery (UK) Ltd

Sany Heavy Machinery (UK) Ltd

Verified Company

Coatbridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Duties:

Assist our customers and Sany BU teams in selling, problem solving, receiving and delivery of required parts and supplies for their demands.
Maintain and improve superior customer service and satisfaction offering smart, efficient solutions that result in 100% customer satisfaction.
Assist parts manager to establish competitive pricing and maintain sufficient profitability.
Maintain warehouse inventory and assist with yard inventory organization.
Ensure inventory is unloaded, stocked appropriately, and readily available when needed by communicating with various departments; service, construction, design, sales representatives.
Arrange and complete packing and shipping services for our customers.
Provide excellent customer service for all customer sales or inquires
Follow HQ established parts ordering process and sales transaction process, manage the CRM system to perform related duties as assigned.

Skills:

Excellent phone etiquette and communication skills
Proficient in Microsoft Excel for data entry and tracking purposes
Strong organizational skills to manage inventory and orders effectively
Ability to multitask and prioritize tasks in a fastpaced environment

Note:
Multilingual skills are a plus, but not required.

This position requires attention to detail, excellent customer service skills, and the ability to work well in a team.

The Parts Specialist will play a crucial role in ensuring that our customers receive the right parts for their vehicles in a timely manner.

If you have a passion for automotive parts and enjoy helping customers, we would love to hear from you.

Salary:
£17,474.64-£32,596.36 per year

Benefits: