Customer Support Assistant - Borough Green, United Kingdom - Kent County Council

Tom O´Connor

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Description
Advert

The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities.

Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older people.

To deliver all this, we need the right people serving our customers. Prior library experience isn't essential - it's much more important that you're friendly, outgoing and approachable.


If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.


26 hours per week are worked across a range of hours including every Saturday, and you may be required to undertake periods of lone working, as well as working at other locations across the Tonbridge district.


As a Kent County Council employee you will enjoy the following great benefits:

  • 27 days annual leave rising to 29 after 5 years, plus bank holidays.
  • Competitive salary.
  • Local Government Pension Scheme.
  • Opportunities for training and professional development.
  • A wide range of health and wellbeing support.
  • Good work/life balance.
  • Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.
This post is considered by KCC to be a customer-facing position.

The Council therefore has a statutory duty under Part 7 of the Immigration Act to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.

The appropriate standards are set out in the Job Description/Person Specification.


Applicants to previous Customer Support Assistant vacancies in the past 6 months who have been unsuccessful need not apply.

  • Interview dates: Week commencing 3rd June 2024_
  • Start date: TBC_
Contact Details

  • For more information on this role, please contact:_

_Amanda Smith__, Customer Service Officer on _
or _


_Elaine Crawford__, Customer Service Officer on _
_

About The Company
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