Control Room Team Leader - Bristol, United Kingdom - Arc Monitoring

Arc Monitoring

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Arc Monitoring - Team Leader Opportunities - Filton

£31, Includes unsocial hours) + excellent benefits.
Arc is an industry leading and award winning CCTV Operating and Alarm Receiving Centre. We monitor sites accross the UK from our recently refurbished, high spec, busy, control room.

What we expect from our Control Room Team Leaders

Communicating goals and dealines to team members.
Planning workloads and delegating tasks.
Creating a productive work environment of the team using delegation, trust and other appropriate stratergies.
Assessing team performance and providing feedback to employees
Assisting with hiring and training employees.
Assisiting with daily operations. (Monitoring CCTV, call handling, alarm handling)
Providing teams with information about recent developments, programmes and policy changes of management.
Leadership skills
Outstanding communication skills
Interpersonal skills and ability to resolve conflicts
Excellent customer service skills
Attention to detail
Experienced in training.

Desired

Previous experience in working within the security sector
Previous experience in working for a control room/contact centre environment
Hold an SIA Front line CCTV Licence.

You will be overseeing a team of night shift workers to support and motivate, in order for tasks to be completed efficiently.

You will provide daily objectives and develop systems for productivity that motivate all staff and communciate any issues with management to reach business goals effectively.

Working 12 hour shifts | 4 Nights on - 4 Nights off | 20:00 - 08:00

Screening & Training
If successful you will attend a course to obtain the SIA CCTV qualification (If not already held). Courses run between 08:00 - 18:00 for 3 consecutive days. All training will be provided and paid for by the company.

You will also be required to attend a minimum of 20 hours training in house, typically between the hours of 08:00 - 20:00, however these hours can be adjusted to suit individual needs.

What can you expect from us
You will be given great training opportunities for progression and development.

There is a good salary to look forward to as well as 240 hours (or 20 shifts), holiday allowance each year.

Enhanced rates for public holidays.

We offer a double hourly rate during bank holidays and triple pay during Christmas Day, Boxing Day and New Years Day.

Birthday Bonus. £50 bonus paid in the month of your birthday.

Pizza Fridays on the last Friday of the month.

As a CCTV operator, there will be occassions where you will be reporting on criminal activity.

We offer a £35 bonus to you should you successfully view a crime and forward the information onto the Emergency Services who subsequently make an arrest.

Medicash
You will be able to make the most of our health cash plan.

The plan can be used to cover a range of essential healthcare expenses such as dental treatment, dental checkups, optical care, physiotherapy and more.

You can also take advantage of the plans non cash offer benefits such as the virtual GP.

On top of all these great benefits, you will also have access to discounts on things like, cinema tickets, gym memberships, retail stores and more

How to apply?

If you have the skills and integrity we're looking for, this fast-paced role could be the start of a successful journey.

Job Types:
Full-time, Permanent

Salary:
£30,892.00 per year

Benefits: