Supporter Services Administrator - London, United Kingdom - Gordon Yates

Gordon Yates

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Supporter Services Administrator
We are currently recruiting for a

Supporter Services Administrator to join a global charity and work alongside a superb team in this temporary role - asap until they recruit perm. We are looking for someone to

start immediately, the role is located in the vibrant area of Farringdon, paying £12.64 an hour.

WHO WILL YOU BE WORKING FOR?

Our client is a leading international charity dedicated to providing protection, opportunities and emergency aid to the most vulnerable children across the globe.

WHAT WILL YOU BE DOING?

To process a range of transactions efficiently, helping to maintain our extensive supporter database and always providing a high level of service.

Key accountabilities:

Opening and sorting the mail
Accurately scanning and banking cheques each day.
Counting and banking cash
Mail merging and sending out letters.
Creating, amending, and updating supporter records supporter database.
Assist with processing individual, and sponsorship Gift Aid in accordance with HMRC regulations.
Train new team members in procedures and further advise and support them in their work.
Identifying improvements to standard procedures and taking responsibility for documenting and developing ideas

ABOUT YOU

Person Profile

Working effectively with others
Delivering results
Problem solving and decision making.

Essential Technical Skills:

Strong numerical skills
Accurate and efficient data entry skills
Good knowledge and experience of Word and Excel
A methodical and systematic approach to work with diligence
Ability to work to tight deadlines and manage own workload.

Personal Skills:

Wellhoned customer service approach
Teamwork and collaboration
Ability to work under own initiative.
Ability to multitask with a range of administration duties and across multiple projects.
An initiativetaking approach to problem solving.
Ability to absorb and retain information.
A flexible collaborator able to go the extra mile to service supporters with a high attention to detail and accuracy.

**Education/Professional Skills: - Experience in handling large sums of money

Knowledge of the CARE database

Due to the nature of the organisation and their mission of helping children and vulnerable adults, you will need to complete a DBS check before starting. If successful, we can undergo this process for you.

HOW TO APPLY

Fund Raising Assistant role, please click on the 'Apply' button below.