Call Centre Assistant - Winsford, United Kingdom - Specsavers

Specsavers

Verified Company

Winsford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Call Centre Assistant

Specsavers Winsford

Hours:
Full Time hours - to include some weekend working

_ Salary - National Minimum Wage for Age_

Full Training provided

Fully paid uniform

_ Call Centre experience is preferered but not essential_

_ This role will be training on the shop floor - when fully trained you will be in the call centre_
At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer's journey.

We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you'll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

Answering all telephone calls in a prompt, clear and friendly manner
Transferring calls efficiently
Responding to customer enquiries
Ensuring customer details are captured accurately when booking appointments
Dispensing over the phone
Triaging patients with eye & health concerns

Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.

We'll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click
Apply as this vacancy will close once we have filled all available places.