Operations Assistant - Newcastle upon Tyne, United Kingdom - Newcastle University

Newcastle University

Verified Company

Newcastle upon Tyne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£22,197 with progression to £23,662 per annum

Newcastle University is a great place to work, with excellent benefits.

We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 16 April 2023

The Role

The External Relations Directorate comprises seven units: Marketing, Student Recruitment and Admissions, Corporate Communications, Engagement, Communications, Advancement and the International Office. Together, these units are responsible for all of our interactions with prospective students, University stakeholders and the public. Led by the Executive Director of External Affairs, the directorate contains around 250 colleagues and is part of the University's Academic Hub.

Working as part of the External Relations Operations team you will support all administrative functions and processes within the Directorate including finance, HR/people processes, diary support and health and safety.

We benefit from a modern executive office environment at the heart of the University and Newcastle city centre. We're following a blended working approach, with a mix of campus-based and remote working.

It is an exciting time to join the team and we are also recruiting for an Operations Administrator

Key Accountabilities
Provide operational support across the directorate, ensuring that relevant University policies and processes are followed
Act as a point of contact for queries from internal and external stakeholders
Provide diary management and support for senior managers as directed
Assist in the arrangements of meetings involving internal and external stakeholders, inlcuding minute taking, booking rooms and arranging catering as required
Support finance related activities including but not limited to processing payments, maintaining SAP records, organising deliveries, and responding to queries, adhering to relevant policies and procedures
Administer People related processes, including recruitment, onboarding, induction, administering annual leave and absences
Work with colleagues to support effective communication across the External Relations Directorate. This includes updating membership of and sharing information using Teams sites, mailbases, shared drives and public folder facilities as directed
Support health and safety processes and the smooth running of the office e.g. by submitting and monitoring estates and portering requests
Assist in the production of information and reports for managers across the directorate, as required
Other duties may be allocated by the Operations Manager/ Deputy Operations Manager

The Person (Essential)

Knowledge, Skills and Experience
Ability to work accurately with attention to detail
Competent in the use of Microsoft Office and wed-based databases
Good communication skills - in both verbal and written communications to a wide range of audiences
Good planning and organisational skills
Ability to learn quickly and use processes and systems
Problem-solving skills and ability to use initiative
Ability to work to tight deadlines with a high level of accuracy
Ability to work well as part of a team but also independently

Attributes and Behaviour
A positive customer focused attitude
Ability to work calmly and efficiently under pressure and to tight deadlines
The ability to deal with stakeholders and colleagues through negotiation and persuasion
Self-motivator with initiative and the ability to accept responsibility and prioritise own workload and meet deadlines
A passion to deliver an outstanding stakeholder experience

Qualifications:

Educated to GCSE level with Maths and English grade A-C or equivalent.

Newcastle is an inclusive global University community where everyone is treated with dignity and respect.

As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

The University holds a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality.

The University is also a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 25154

LI-LF1