Care Coordinator - Melton Mowbray, United Kingdom - Latham House Medical Practice

Tom O´Connor

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Tom O´Connor

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Description

Care Coordinators will:
a)

Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids, including but not limited to:
LD register SMI register Accessibility needs: blind / deaf/ disabled Sheltered housing Rough sleepers Refugees and asylum seekers Travelling community Drug and alcohol dependents Child and adult safeguarding cases Patients currently registered at Burton Park Hospital b) Bring together all of a persons identified care and support needs and explore their options to meet these into a single personalised care and support plan, in line with PCSP best practice. c) Support the Operations Manager in ensuring equal access for patients to services they require. d) Support the Nurse Care Coordinator Team e) Assist with the death notification policy and process f) Assist with scheduling clinics and rotas to enhance care options for patients. g) Help people to manage their needs, answering their queries and supporting them to make appointments.

h) Raise awareness of shared decision making and decision support tools and assist people to be more prepared to have a shared decision making conversation. i) Ensure that people have good quality information to help them make choices about their care j) Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing. k) Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles. l) Support the coordination and delivery of MDTs within PCNs.

m) Liaise with external organisations where necessary. n) General administration and note taking as appropriate

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