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    • Customer Experience Specialist - East Midlands - Star People

    Star People
    Star People East Midlands

    2 weeks ago

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    Description

    At Star People, we are seeking a highly skilled Customer Experience Specialist to join our team. This exciting opportunity allows you to act as the primary point of contact for Healthcare Professionals (HCPs) and deliver personalized customer experience.

    Company Overview:

    Our client is a global pharmaceutical company renowned for innovation, with over 16,000 employees working together to enrich quality of life worldwide. They address diverse medical needs through products and services focused on therapy areas including cardiovascular, oncology, and metabolic diseases. Their products are available in more than 20 countries around the world.

    • A knowledgeable and supportive management team
    • Core values emphasize welcoming diverse perspectives and promoting inclusivity
    • Patient-centric focus and a passion for improving care
    • Competitive compensation package with an excellent commission structure

    Job Overview:

    • Engage with customers through different channels, including in-person and remote interactions
    • Collaborate with various functions to ensure optimized customer experience
    • Build value-oriented relationships with HCPs and develop a deep understanding of their needs

    Requirements:

    • Experience in successful primary care and hospital pharmaceutical sales
    • ABPI Qualified
    • Previous experience promoting within cardiology/cardiovascular therapy
    • Demonstrated ability to understand, interpret, and effectively communicate clinical trial data and relevant clinical guidelines
    • Strong knowledge of the NHS structure and environment
    • Business and commercial acumen

    How to Progress Your Career:

    If you're ready to take the next step in your career, we encourage you to apply Please click the 'Easy Apply' button or contact Sarah Whitby for more information.

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Customer experience specialist