Import Operations Clerk - Manchester, United Kingdom - Kerry Logistics (UK) Limited

Kerry Logistics (UK) Limited

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

PRINCIPAL PURPOSE(S) OF THE ROLE:

Reporting to the Department Manager, the Carrier Costing team holds responsibility for the day-to-day supplier cost Entry and on-going maintenance for associated reference material.

The role involves compliance to both Internal & client specific SOP's designed to ensure that agreed service standards are maintained to the highest level on a consistent basis

MAIN DUTIES AND RESPONSIBILITIES OF THIS ROLE:

Financial/Commercial

Working with the Department Manager to ensure accurate & ontime costs, on time payments to Suppliers
Query Resolution to resolve any queries from both KLN origin station & suppliers in a timely & efficient manner
Query Resolution to resolve any queries from internal departments (including Transport, AP, AR, HR) in a timely & efficient manner
Monitoring operational performance of Origin Stations on an ongoing basis & taking corrective actions to improve performance where possible
Investigate & escalate any abnormal GP to Branch Manager & taking corrective actions to improve profitability where viable.

Operational

Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone

- _a. Liaise with shipping lines/overseas agents & other forwarding agents_
- _b. Validation of FMS data_
- _c. Outstanding Credit/debits to be pro-actively chased against agreed milestone with origin offices._
- _d. Validation of Vessel Master file & supporting documentation_
- _e. Monitor all shipments to ensure current status of each shipment is accurate against Key Milestones_

Shipment Tracking, via online Website based on agreed Miles stone
Internal and External communication with Origin offices/Supplier/Customers & internal departments
Completion of Freight & associated Cost within agreed time scale
Review of Exceptions to ensure common data issues/errors are identified & resolved
Cover for other team members during busy/holiday periods
Supporting the Branch Managers to introduce measures to improve operational efficiency
Prioritising of Workload in accordance with deadlines & SOP
Compliance of Month End Process
Monitor & maintain filing system

Customer Service

Query Resolution to resolve any operational queries from suppliers in a timely & efficient manner
Ensure Accurate Costing in a timely manor
Reviewing SOP's on an ongoing basis to ensure compliance.
Reviewing internal operational procedures on an ongoing basis to ensure compliance.

General

Time Management
Adhering to all policies outlined in the Employee Handbook
Adhering to all HR and Health and Safety policies

Would be looking for someone with

Experience in freight forwarding, logistics, imports, or exports would be beneficial.
A minimum of 12 months experience in an administration environment.
Excellent communication and interpersonal skills.
GCSE's including English and Maths
Data analysis and problem solving skills.
Accuracy and attention to detail essential
Good time Management skills and ability to work to strict time deadlines
Must be a Team Player