Customer Service Professional - Solihull, United Kingdom - BNP Paribas Personal Finance

BNP Paribas Personal Finance
BNP Paribas Personal Finance
Verified Company
Solihull, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Professional
Do you want to work for a business that has a passion for its local community, right here in Solihull?


Do you want to work for a business that gives you a paid volunteering day to work with a local charity.

How you spend your paid volunteering day is your choice.

Some employees have done lake cleans, cake bakes, sky diving, litter picking, care home painting - the options on how you can make a difference are endless.

BNP Paribas Group has given 1 million hours to supporting local charities. You could be part of that.

You can also make a different with our customers:

  • Be the kind voice on the end of the phone
  • Be the friendly ear when they're having a difficult day
It's a phone-based role, but we're not about rushing customers off the phone to answer the next call. We're about taking the time to listen, understand, create a solution, and ensure a happy customer. When you're not supporting customers, you'll be updating the system - and full training is given on this.

Flexibility - We've got that. You can spend time at home, but also in the office where there is a social environment.

An environment where you can learn from those around you and grab a coffee with a colleague on your breaks.

That's a coffee from a proper mug too - no single use plastics here as we care about the environment too.

What else can you expect?
- £24,180pa + Bonus & Additional Benefits

  • 28 days holiday inclusive of bank holidays, plus an extra day for every year's service
  • Monthly bonus opportunity
  • Discounts gyms, restaurants, days out, travel
  • Team incentives and rewards
  • Continuous training and development we also recruit and promote from within so this could be the start of something much bigger for you

Salary:
From £24,180.00 per year


Benefits:


  • Company pension
  • Onsite parking
  • Work from home

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Solihull: reliably commute or plan to relocate before starting work (required)

Work Location:
Hybrid remote in Solihull
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