Pcn Social Prescribing Link Worker - Ottery Saint Mary, United Kingdom - Honiton Surgery

Tom O´Connor

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Tom O´Connor

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Description

Introduction


You will work within a multi-disciplinary team comprising of 1 Primary Care Mental Health Practitioner (PCMHP), 5 Health and Wellbeing coaches and 1 Social Prescribing Link Worker.

This is an exciting opportunity to join a new team delivering high quality mental health services across the PCN (Honiton, Sidmouth and Ottery).


This pioneering service aligns with and supports the Community Mental Health Team (CMHT) so the post holder must have the confidence to work across Primary, Secondary, and Community services and the ability to develop strong working relationships.


Your role within this team will supporting individual patients, managing a patient list and providing signposting and community connecting relevant to patients' health and wellbeing needs.

You will be confident to work 1:1 with patients within clinical and community settings, forging working relationships and creating referral pathways with VCSE organisations.

Clinical supervision will be provided by a mental health practitioner with whom you will develop a strong working relationship.


JOB RESPONSIBILITIES:


  • Engage with the triage and assessment of patients under the guidance of the PCMHP
  • Manage and prioritise a patient list
  • Provide 1:1 support for patients using a biopsychosocial model to identify health and wellbeing needs.
  • Take the lead in forming strong partnership opportunities with community services across East Devon
  • Use a nonjudgemental, strengths and recovery based approach which considers the person as a whole when addressing their health issues
  • Encourage patients to actively participate in their recovery journey using a working knowledge of community assets, increasing their ability to access and utilise community support offers
  • Provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and to live independently
  • Increase patient motivation to selfmanage and adopt healthy behaviours
  • Refer people back to other health professionals within the PCN when appropriate
  • Support personal choice and positive risk taking whilst ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses
  • Experience/knowledge of working with individuals with various mental health issues
  • Confidence to approach/liaise with community organisations

Communicate information in a way that makes it relevant and understandable for service users and carers, working in line with practice standards and operational policies.

  • Actively contribute to and develop multidisciplinary team working processes
  • Facilitate fair access to social care services and promote social inclusion for service users aged 18yrs and over, ethnicity, gender, sexual orientation or disability

RESPONSIBILITY FOR ADMINISTRATION:

Other duties and responsibilities to be undertaken may include any or all the items in the following list

  • Taking messages and passing on as appropriate
  • Good telephone manner
  • Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures
  • Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers
  • Helping to keep all practice areas tidy and free from obstructions and clutter
  • Helping to maintain a positive, supportive culture across the whole of the practice team
  • Knowledge working with excel/data/spreadsheets
  • Any other duties commensurate with this position


Duties will vary from time to time under the direction of the Partners/Strategic Manager dependent on current and evolving practice workload and staffing levels.


ANALYTICAL AND JUDGEMENT SKILLS:

Participate in risk assessments and determine the appropriate course of action, taking into consideration a range of possible options. Where necessary, ensure that consultation with senior colleagues is undertaken.


Undertake and continuously re-evaluate bio-psycho-social assessments and develop a working formulation and diagnosis which will lead to the development of personalised care packages in line with evidence based and payment by results.

Where necessary, ensure that consultation with senior colleagues is undertaken.


Have an awareness of your own clinical competencies, knowledge base and experience, and ensure that you practice within this and seek support as required.


PLANNING AND ORGANISATIONAL SKILLS:


  • Organise meetings
  • Responsible for managing own workload to ensure the needs to the individuals who use our services are met, taking the wider needs of the team into consideration
  • Ensure that interventions are planned in an integrated and coordinated manner, this may include liaison with external agencies
  • Plan and organise individual's packages of care and ensure tha

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