Call Centre Sales Advisor - Nottingham, United Kingdom - Bloom Partners Marketing
Description
Responsibilities:
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information about products and services.
- Keep records of customer interactions and transactions.
- Follow up with customers to ensure their satisfaction.
- Identify and escalate priority issues to the appropriate personnel.
- Develop and maintain a knowledge base of the evolving products and services.
- Excellent customer service and listening skills
- Clear written and verbal communication skills
- Strong problem solving and analytical skills
- Attention to detail with high levels of accuracy
Salary:
£24,553.00-£26,793.00 per year
Benefits:
- Company events
- Gym membership
- Onsite parking
- Sick pay
- Unlimited paid holidays
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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