Accounts & Sales Co-ordinator - Leicester - Sales Friends

    Sales Friends
    Sales Friends Leicester

    4 days ago

    Default job background
    Description

    Customer Service Representative

    We are seeking a highly skilled and customer-focused Customer Service Representative to support our External Sales Team. The ideal candidate will be responsible for ensuring timely and efficient communication with customers, resolving daily problems, and coordinating internal meetings.

    The successful candidate will have excellent customer service skills, be proficient in MS Word, Excel, and databases, and have the ability to work well under pressure. A strong communicator with good interpersonal skills is essential for this role.

    We offer a competitive salary of $45,000 per annum, plus benefits.

    Key Responsibilities:

    • Liaise with customers via email, phone, and in person
    • Request price information from the Estimating Department and confirm written prices/quotes
    • Process orders and raise orders on the system
    • Progress chase orders to ensure delivery dates are met
    • Negotiate delivery dates with customers

    Requirements:

    • Good standard of education
    • Customer Service background
    • Computer literate
    • Able to work well under pressure
    • Flexible and adaptable

    This is an exciting opportunity to join our team and contribute to the success of our organization. If you have the required skills and experience, please apply today.



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