Service Assistant - Yeovil, United Kingdom - Harmony

Harmony

Verified Company

Yeovil, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Service Assistant

Due to rapid growth in the UK market, Harmony Fire has a rewarding performance focused career opportunity for a Project Administrator within our service & project admin team.

The role is office based from our HQ, Clarence House, Lynx Trading Estate, Yeovil, BA20 2SU.

The role will be predominately service management & project focused but will involve assisting with receptionist duties as required.

Harmony is a specialist fire and security engineering contractor working nationwide across all industry sectors providing a fully comprehensive fire & life safety package to our clients.

Harmony has a very diverse customer base and a key requirement will be a passion to learn new skills and embrace the opportunity to cross train with colleagues.

Harmony is at the forefront of modern business methodology and is offering a heavily performance orientated package with great opportunities for any enthusiastic individual who believes in hard work and achieving high levels of customer service.

Key Aspects of the Role

Service Administration including booking service visits for field engineers, scheduling visits, preparing visit paperwork, including health and safety documentation, organizing permits to work and sorting any special requests of the client.
Raising quotations for service contracts and small works as knowledge develops.
Creating new clients on management system including site locations, contacts, contract details and asset registers.
Project administration including scheduling contractors, ordering parts, following up deliveries, checking subcontractor invoices, arranging hire equipment and other assistance to project managers as required.
Basic receptionist duties including greeting visitors, answering phone calls and updating diaries.

Key Requirements

Good working knowledge of Microsoft office (Word, Excel, Outlook Etc.)
Good communication, calculation & literacy skills
Good time management and ability to cope with pressure and manage own workload and work to deadlines.
Willingness to learn, act with integrity and work as a team player

Employment Package - Basic Salary

Peer Review Bonus (up to 50% over base salary)
Unlimited Holiday Provision
Laptop Provided
Lunch, Breakfast & Snacks Provided. Evening meal also provided when travelling or working late.
Bespoke Career Development Plan including Training
Extended Career Opportunities
Auto Enrolment Pension Scheme
Further package suggestions as role progresses
Extended Bonus Scheme

Salary:
£18,000.00-£24,000.00 per year

Benefits: