Service Controller - Bridgend, United Kingdom - Hodfin

Hodfin

Verified Company

Bridgend, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:

Service Controller

Location:

Bridgend

Salary:

- up to £30k Basic + Benefits

Company
Our Client is a market leading Forklift company. They have a strong reputation and ambitious revenue growth targets. They have a large workforce with a professional feel, placing employee welfare high on their agenda. Their focus is on high levels of customer service and service standards.

The Role

You will be responsible for the control of jobs and engineer response from start to finish making sure the process runs smoothly for the client.
You will take calls from customers
You will look after a team of engineers in one region
Organise and plan Engineers to respond to the client's needs
Organise logistics so the equipment comes and goes efficiently
Communicate with clients and different departments throughout the process
Log calls and raise invoices and quotes for work
Maintain relationships with suppliers
Provide an excellent level of customer service to all clients

For this position you should be an enthusiastic and strong communicator who is motivated to go the extra mile for our customers.

You'll need to have a confident and clear telephone manner
First class approach to customer interaction and be focused on achieving maximum customer satisfaction.
Able to demonstrate good organisational skills.
Deal with raising invoices, Quotes etc.
Computer Skills will be essential for this position

The Package

Up to £30k basic depending on experience

Monday

Friday 8am
5pm
1 Hours Lunch Canteen on Site
On Site Parking
Pension Contribution 10%
25 Days + Bank Holidays
Free Parking

Service Controller - up to £30k plus benefits
Hodfin specialise in engineering recruitment. We'll enable you to develop your career. At the heart of our approach is listening. Getting to know you, your skills, and experiences and most importantly what you want from your career. We offer engineering jobs across a range of sectors - industrial, building services, mechanical, electrical, process and medical.

So we can best match you to the MOST suitable vacancies please let us know if your details change.

Hodfin is acting as an employment agency in relation to this vacancy.

Job Types:
Full-time, Permanent

Salary:

£25,000.00-£30,000.00 per year

Benefits: