Credit Control Team Leader - London, United Kingdom - T2M Resourcing Ltd
Description
A great opportunity for a Credit Control Team Leader to join this highly successful global organisation. Our client is seeking an enthusiastic and experienced team leader or Manager to join their working capital team.As Credit Control Team Leader you will be responsible for E-Billing and London Markets clients and focus on reducing the number of days it takes to raise bills, drive aged debt reduction, manage queries and improve cash receipts.
You will have previous experience managing a credit team delivering results whilst managing stakeholders across the Working Capital (WCAP) function, within the wider Finance department and in the business units- Hybrid Role 2 days per week in the office
- Competitive Salary & Benefits Package
As Credit Control Team Leader your remit will include the following:
- Supervise a team of 6 people to drive standardisation, maximize billing accuracy, improve Cash Collection and improve query levels to reduce aged debts.
- Experience in dealing with Lloyds London Market
- ECF claims, collections
- Managing the reduction of the receivables ledger(s) by chasing overdue debts, resolving queries to clear debts by Reviewing Slips
- Fee processing
- Updating Fee Reserves
- Collating market information
- Assisting in the collection of open market fee invoices
- Liaising with Accounts department in relation technical accounting issues
- Assist in the set up and processing of fee funds
- Liaising with Brokers
- Promptly investigating and resolving aged debt and collecting against outstanding aged debt.
- Building effective internal and external professional relationships i.e., with adjusters within the business internally and with clients' contacts to improve the collection of fees.
- Deploying escalation tools/procedures to influence a positive outcome, while maintaining effective, professional relationships with our clients at all times
- Manage and ensure team are performance driven and meet aged billing debt and collection targets
- Support any project that seeks to automate the manual processes within your team.
To be successful as Credit Control Team Leader you will have the following skills and experience:
- 2[MN1]years prior experience in London Market fee processing and collections
- 34 years supervisory experience
- Experience of daytoday communication with Finance and business stakeholders and external clients.
- Ability to escalate key issues to ensure maximum cash collection and aged debt reduction
- Analytical mind and a keen eye for detail
- Experience in leading and managing a small team and successfully improving motivation and performance levels of team members.
- Ability to challenge and improve processes
- A desire to learn and develop within a team environment
- Very good working knowledge of Microsoft products: Excel, PowerPoint and Word in particular
- Strong time management and organisational skills
- Experience of projects relating to system rollouts/upgrades and enhancements
- Proficiency with Power BI
- Experience of insurance operations
In return our client offers a competitive salary & benefits package together with the opportunity to be a valued part of a successful and growing organisation.
Job Types:
Full-time, Permanent
Salary:
£40,000.00-£45,000.00 per year
Benefits:
- Onsite parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location:
In person
Reference ID:
CCTL LONDON
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