International Client Coordinator - Braintree, United Kingdom - Market 36 Recruitment Ltd
Description
Market 36 Recruitment are currently recruiting for an International Coordinator for our client based in Braintree on a permanent basis.
As a partner services coordinator your main role will be to help manage long-term business relationships with existing partners. This would suit someone who is self-motivated, client focused and can work well in a team environment.Roles & Responsibilities:
- Participate in solutioning new client service offerings with service specialists
- Generation of complex quotations#
- Full responsibility & accountability for ensuring the service is delivered to the client as per the agreement and proactively ensuring all KPIs/SLAs are achieved or exceeded and taking corrective action accordingly
- Conducting progress reviews and owning resulting action resolution
- Conducting regular minuted service review meetings, including the preparation and presentation of current performance data
- Primary point of contact for issue resolution
- To ensure contract retention and growth in range and scale
- Approval of invoices received from partners
- Promotion of partner membership scheme, and its values and benefits
Experience, Education & Qualifications:
- Experience in thirdparty logistics dealing with international shipments (1 year min)
- Ability to consistently produce high quality results within tight deadlines by prioritizing, identifying roadblocks, and collaborating with colleagues
- Ability to execute projects efficiently and effectively with limited supervision
- Attention to detail with high standards of accuracy and review
- Excellent verbal and written communication skills; ability to proactively identify and address potential issue Development
In return our client offers a salary of up to £30,000, with free onsite parking, onsite discounted café, modern working environment and hybrid working after completion of training period.
Job Types:
Full-time, Temp to perm
Salary:
£30,000.00 per year
Benefits:
- Discounted or free food
- Onsite parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location:
One location
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