International Client Coordinator - Braintree, United Kingdom - Market 36 Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description

Market 36 Recruitment are currently recruiting for an International Coordinator for our client based in Braintree on a permanent basis.

As a partner services coordinator your main role will be to help manage long-term business relationships with existing partners. This would suit someone who is self-motivated, client focused and can work well in a team environment.


Roles & Responsibilities:


  • Participate in solutioning new client service offerings with service specialists
  • Generation of complex quotations#
  • Full responsibility & accountability for ensuring the service is delivered to the client as per the agreement and proactively ensuring all KPIs/SLAs are achieved or exceeded and taking corrective action accordingly
  • Conducting progress reviews and owning resulting action resolution
  • Conducting regular minuted service review meetings, including the preparation and presentation of current performance data
  • Primary point of contact for issue resolution
  • To ensure contract retention and growth in range and scale
  • Approval of invoices received from partners
  • Promotion of partner membership scheme, and its values and benefits

Experience, Education & Qualifications:


  • Experience in thirdparty logistics dealing with international shipments (1 year min)
  • Ability to consistently produce high quality results within tight deadlines by prioritizing, identifying roadblocks, and collaborating with colleagues
  • Ability to execute projects efficiently and effectively with limited supervision
  • Attention to detail with high standards of accuracy and review
  • Excellent verbal and written communication skills; ability to proactively identify and address potential issue Development
Working hours are Monday - Friday 9am - 5pm.


In return our client offers a salary of up to £30,000, with free onsite parking, onsite discounted café, modern working environment and hybrid working after completion of training period.


Job Types:
Full-time, Temp to perm


Salary:
£30,000.00 per year


Benefits:


  • Discounted or free food
  • Onsite parking
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
One location

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