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- Manage complex or escalated orders for migrations, connections, and service changes
- Program routers for end users and coordinate equipment delivery
- Liaise with customers and third-party support to ensure successful service delivery and supporting teams during the order lifecycle
- Coordinate surveys and installations to meet customer requirements
- You have previous experience in training and upskilling team members
- You possess knowledge of broadband, router configuration, and fixed line services
- You thrive in fast-paced environments requiring excellent communication skills and attention to detail
- You have strong customer service skills and administrative abilities
- 4Com Technologies Limited supplies phone systems to UK businesses
- We develop innovative solutions and provide bespoke telephone systems tailored to each business's needs
- We foster a positive spirit focused on operational excellence and competitive drive
- A competitive salary dependent on experience
- An exciting role with opportunities for progression
- 24 days holiday plus bank holidays, increasing by 1 day each year
- A refer a friend scheme and cycle to work scheme
Technical Onboarding Coordinator - bournemouth, england, United Kingdom - 4Com Technologies Ltd

2 weeks ago
Description
We are 4Com, a leading telecoms company in a period of growth.
As a Technical Onboarding Coordinator, you will manage complex orders, ensuring correct provisioning and keeping customers informed about progress, issues, or delays. Services include fixed line, broadband, SIP, and non-geographical numbers.
Main Responsibilities
About You
About Us
Benefits of working at 4Com include:
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Customer Service Administrator - 28,000
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Customer Service Executive
Daisy Communications- bournemouth, england, United Kingdom
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Payroll Manager
Meridian Business Support- bournemouth, england, United Kingdom
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Operations Manager
The Clinic@78- bournemouth, england, United Kingdom
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Floor Manager
Nike- bournemouth, england, United Kingdom
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Test Engineer
3t- bournemouth, england, United Kingdom
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Marketing Executive
learndirect Limited- bournemouth, england, United Kingdom
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Onboarding Adviser
PwC- Poole, England, United Kingdom
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Compliance Administrator in Poole)
Rubicon Recruitment Group- Poole, England, United Kingdom
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Recruitment & Onboarding Adviser
Bournemouth and Poole College- Poole, England, United Kingdom
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Locum Consultant Haematologist
Medacs Healthcare- Hurn, England, United Kingdom