Spa Receptionist - Woodbridge, United Kingdom - Vaega Ltd

Vaega Ltd

Verified Company

Woodbridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for additional Beauty/Spa Therapists to join our expanding team, to deliver the Our Spa customer journey to all clients, which includes Spa guests, Club members and Hotel residents.

Main Responsibilities / Key Accountabilities:

To deliver all treatments as directed by Spa protocols.
Ensure the spa runs to a high operational standard, is safe and clean at all times.
To consistently strive to deliver service excellence.
To adhere to written procedures in place within the spa.
To act as Spa Host when required
To work a variety of shifts in accordance with the business needs including evenings & weekends, and some holiday cover.
To deliver Spa treatments to a high standard.
To have an understanding of all current spa promotional offers.
To focus on service excellence, up selling / retail performance.
To consistently achieve all financial / bonus targets on a daily basis.
To follow daily cleaning & operational programme.
Ensure daily operational tasks are completed as directed by Spa Manager
Highlight maintenance issues within the spa and ensure these are reported to Spa Manager
To ensure Spa & hotel management are made aware of any accidents or 1st aid incidents.
To attend training provided to ensure continuous professional development.
Our Health Club and Spa training will be provided to support this role including onsite inductions, product house and customer service training.
Action plans and Objectives agreed with the Spa Manager