Patient Care Advisor - London, United Kingdom - Strouts Place Medical Centre

Description

Make new and follow-up patient appointments in a timely manner Receive and direct patients to GPs & nurses Extract patient records as required.

File / scan patient records, hospital letters & reports. Maintain accurate medical records as per protocol Prepare reception area for incoming colleagues, participate hand over between shifts.

Give out prescriptions after checking patients identity Give out test results as directed by GPs after establishing patients identity Register new patients as per protocol Take telephone messages and general enquiries; direct as necessary to GPs, practice nurses & practice manager.

Action practice notes, and document all actions Attend and contribute to staff meetings Attend training sessions as required Assist in practice audit Facilitate teamwork and communication between all practice staff, attached PCT staff and GPs Any other duties which may be reasonably required