3rd Line IT Infrastructure Engineer - Leeds, United Kingdom - Circle Recruitment

Circle Recruitment
Circle Recruitment
Verified Company
Leeds, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

3rd Line IT Infrastructure Engineer - Up to £40,000 - West Yorkshire

3rd Line - Technician - Office 36- Windows - IT - Engineer - Troubleshooting - Hardware - Software - Networking - Routers - Firewalls - Azure - Cloud - Solutions - Exchange - Printer - VOIP
  • Sophos
- Powershell - Automation - Wifi - Infrastructure


My client operating within an MSP environment is currently looking for a 3rd Line IT Infrastructure Engineer, with excellent experience with Azure/Citrix, Windows Server, Networking, to act as a troubleshooting lead within their team in West Yorkshire.

Youwill work to resolve high level technical issues and escalations from the 1st and 2nd line teams.

Additionally, the successful 3rd Line IT Engineer will help to train other members of the team in all things technical.

A license and your own car would be essentialfor the role as you would be working full-time from their office.

Key Skills that my client is looking for include:

  • Hands-on experience at a 3rd line IT support level dealing with escalations from 1st/2nd line team members
  • Cloud Solutions such as Azure or Citrix
  • Windows 7/10
  • Windows Servers 2012/2016/2019 (including rollouts and upgrades)
  • Expert in networking (Routing/Firewalls)
  • Office 365/Exchange
  • Proficient with Printer setups/administrations
  • VOIP Technologies
If you have experience with any of the below, that would be a bonus:

  • Wifi Solutions (Ubiquiti Desirable)
  • Sophos
  • Automation such as Powershell

Some of the day-to-day responsibilities include:

  • Higher level escalations from 1st or 2nd Line teams
  • Training other team members
  • Logging and keeping an accurate record of tickets and actions completed
  • Note areas of risk and improvement within the company if/when identified
  • Visiting client sites if required


My client is an award-winning managed services provider working with the latest technologies alongside medium and large law firms across the UK and beyond.

This would make this a fantastic opportunity for those who are looking to get exposure and hands-onexperience with the latest and upcoming technologies.


In addition to the starting salary of up to £40,000 per annum, my client is offering additional pension contribution and a company healthcare scheme.

salary clear progression paths with personal development plans.


3rd Line - Technician - Office 36- Windows - IT - Engineer - Troubleshooting - Hardware - Software - Networking - Routers - Firewalls - Azure - Cloud - Solutions - Exchange - Printer - VOIP
  • Sophos
- Powershell - Automation - Wifi - Infrastructure
This role can be commutable from Bradford, Halifax, Huddersfield, and Leeds.
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