Area Relief Officer - Llandarcy, United Kingdom - Tower Hire & Sales

Tom O´Connor

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Description

JOB Description - Area Relief Officer


Tower Hire and Sales Ltd is a fast growing, dynamic business supplying mobile CCTV camera systems, monitoring, guarding and welfare facilities to the construction industry.

Based near Swansea, the company serves customers throughout Wales and the West of England.

Key to the success of the company is the innovative use of technology, and a professional, proactive approach. Our aim is to foster positive, collaborative relationships with our customers and to exceed their expectations.


Job Overview
This customer facing role requires outstanding customer service skills and the highest levels of flexibility and reliability.

Working at our customers' premises you will be the face of the company and the first point of contact for visitors.

As such you will have the interpersonal skills to develop and maintain a rapport with individuals from both corporate and operational settings.


Operational Area
As an Area Relief Officer, you will be required to provide cover for staff working at sites across the region


Our locations include:

  • Swansea
  • Abergavenny
  • Llanelli
  • Merthyr Tydfil
  • Pembroke
  • Cardiff


Your own transport is essential for this role and the company will pay £0.25 per mile for any travel more than 20 miles from our Swansea HQ.


Day to Day Duties

Typical day to day duties will include:

  • coordinating access and egress from site; using software via a tablet
- liaise with department heads to manage flow of visitors
- carry out brief site inductions for new visitors
- ensure the health and safety of staff and visitors; including adherence to COVID 19 guidelines and the use of a thermographic camera
- ensuring standard operating procedures of the site are adhered to
- ensuring the site is secure and monitoring and reporting any potential threats
- coordinating visitors and deliveries around the site


Essential Personal Attributes

  • Proven ability in similar customer facing roles
  • Confident and courteous
  • Excellent communication skills
  • Familiarity with technology such as tablets and twoway radios
  • Flexible, reliable, punctual and presentable
  • Self motivated with excellent time management and problem solving skills
  • Works well as part of a team
  • Security Industry Authority (SIA) licence holder

Remuneration
This is a full-time permanent position.

Rate of pay:
£12.00 per hour

Hours per week:
Minimum 40 hours comprised of 8, 10 and 12 hour shifts

Shift Patterns:
Mostly nights and weekends with some days

Mileage Expenses:
£0.25 per mile for qualifying journeys

Holiday: 28 day per year to include statutory holidays

Pension:
The company participates in the Nest pension scheme

Probation Period: 3 months


How to Apply

Job Types:
Full-time, Permanent


Salary:
£12.00 per hour


Application question(s):

  • Do you have a current driving license and reliable vehicle?

Experience:

- security: 1 year (required)


Licence/Certification:

  • SIA (required)

Work Location:
On the road

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