Freight Forwarder - Bradford, United Kingdom - Freight Agency Ltd

Freight Agency Ltd

Verified Company

Bradford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title Operations Assistant

Role Description

This is a key role within the Operations team, to maintain excellent customer service by ensuring the correct export documentation is produced to allow cargo to be shipped to its destination and once it has arrived ensuring the cargo can be released to the customer.

Reporting to:
Operations Director

Person Specification

Experience

Essential

Experience working in a customer service environment
Experience of working in import/export freight forwarding would be a distinct advantage
Conversant with Multifreight or similar sea export booking platform
Good knowledge of Microsoft office, particularly Outlook

Qualifications

Essential

Good level of education in Maths and English

Attributes

Essential

Ability to work independently
Ability to work as part of a team
Willingness and ability to be flexible
Attention to detail
Ability to work under pressure
Ability to multitask
Ability to work to tight deadlines
Decisionmaking ability
Good organisational skills
Good problemsolving skills
Good communication skills (verbal and written)
Ability to analyse data from a number of sources
Good numeracy skills
Ability to use Excel, Word and Outlook

Key Responsibilities:

Process booking information
Chase missing shipping information
Marking and checking terminal VGM
Deal with shipping instructions
Request telex releases and update customer
Process amendments to bills of lading if required
Pass all documentation to accounts once completed
As operations assist, you may be required to work within your capability in other areas of the operations team. This may include extra learning and will form part of your development.