Ftc Recoveries Handler - Stoke-on-Trent, United Kingdom - Davies Group

Davies Group
Davies Group
Verified Company
Stoke-on-Trent, United Kingdom

2 days ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Recoveries Handler

12-month FTC, fully remote

37.5 hours a week

#INDHP


Interested in starting or furthering a career in an international insurance company? Look no further Davies is seeking a Recoveries Handler to join our successful third-party Recoveries team.

Working efficiently to ensure that the financial recovery for the client is maximised and files which do not settle are prepared for litigation and transferred in a timely manner to achieve individual, team and department targets, KPI's.


Why would you join Davies?
At Davies, we're a community of passionate professionals who thrive on collaboration, innovation, and making a difference.

What's in it for you?

  • Reward platform
  • Access discounts from over 800 retailers. Treat yourself you've earned it
  • Generous Leave: Start with 25 days of holiday, and it grows with your service. Plus, the option to purchase up to 5 extra days each year.
  • Professional Development: Industry experience is a plus, but not essential. You can look forward to excellent training and great opportunities for professional qualifications.
  • Work-LifeBalance: Our standard workweek is 37.5 hours

What will your day look like

  • Reviewing instructions, and sending all initial correspondence in a timely manner
  • Organising, prioritising and handling own workload in line with standard operating procedures
  • Ensuring that files transferred to litigation are ready to be issued
  • Effective use of the case management system to ensure all management information is accurate and updated in a timely manner, including updating the present position following each file touched
  • Meeting critical dates and SLA's
  • Documenting all actions/strategies by way of a file note
  • Labelling all documents in the history
  • Delivering quality work meeting audit benchmark standards
  • Driving own personal development
  • Contributing to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team moral

Abilities And Knowledge

  • Ideally experience of working in an insurance or legal environment
  • Ability to keep all stakeholders informed about claim progress through wellcrafted correspondence
  • Demonstrate experience of and the ability to:
  • Work to set deadlines.
  • Organise and prioritise workload
  • Work as part of a team
  • IT literate: Proficient in use of Microsoft Office packages (Excel and Word)

Our Values

  • Dynamic: We adapt swiftly to change, always looking ahead.
  • Innovative: Solutionfocused, with an entrepreneurial mindset.
  • Succeed together: We succeed together, valuing diverse perspectives.
  • Connected: United under one mission, making a difference.

Job Type:
Permanent


Pay:
Up to £23,500.00 per year


Benefits:


  • Work from home

Schedule:

  • Monday to Friday

Work authorisation:

  • United Kingdom (required)

Work Location:
Hybrid remote in Stoke-on-Trent
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