IT Team Leader - Newham, United Kingdom - Sharp UK
Description
IT Team Leader
Based on-site within London Borough of Newham
Scope
To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy.
Excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of client satisfaction.
Objectives:
- Designing and implementing development strategies for all roles within the onsite team, to create a more knowledgeable, stronger, and more versatile team.
- Responsible for implementing strategy, delivering standardisation and consistency to all areas of the team for streamlined, valued and effective support to clients.
- Analyse, report on and take appropriate action on the performance of the team to continuously improve the service provided.
- Be a constant, visible, and approachable member of the client's service management team, driving a positive and inspirational attitude.
- Communicate regularly and effectively on all matters relating to the client's requirements, to create strong relationships with clients and colleagues.
- Management of the team and its activities, ensuring they are adequately equipped to deliver the support service.
Personal Specification:
- Minimum experience of 2 years managing a team
- Friendly, approachable, empathetic and sincere with excellent communication skills
- Technical knowledge and experience of IT and IT support, its processes and procedures
Job Types:
Full-time, Permanent
Benefits:
- Additional leave
- Company events
- Company pension
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- Onsite parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- No weekends
Work authorisation:
- United Kingdom (required)
Work Location:
In person
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