Customer Service Representative - Southampton, United Kingdom - Raven

Raven
Raven
Verified Company
Southampton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Hiring ambitious and driven individual in Soutampton


About Us:

At Raven, we are committed to delivering outstanding customer service and building strong relationships with our clients.

We're looking for dedicated and empathetic Customer Service Team Members to join our team in Southampton and contribute to our customer-centric approach.


Responsibilities:

-
Issue Resolution: Address customer inquiries, concerns, and issues with professionalism and efficiency.
-
Product Knowledge: Develop a deep understanding of our products and services to assist customers effectively.
-
Documentation: Maintain accurate and detailed records of customer interactions.
-
Collaboration: Work closely with team members to ensure a seamless customer experience.


Qualifications:


  • Strong communication skills, both verbal and written.
  • Empathetic and customerfocused attitude.
  • Problemsolving abilities and patience.
  • Ability to multitask and work effectively in a team.
  • High school diploma or equivalent (additional education is a plus).

What We Offer:


  • Competitive hourly wage and performancebased incentives.
  • Comprehensive benefits package, including healthcare and retirement plans.
  • Training and professional development opportunities.
  • A supportive and collaborative work environment.
  • Opportunities for career growth within our organisation.

How to Apply:


Ready to be a part of our customer service team at Raven? To apply, please send your resume and we will come back to you as soon as possible if you were to be shortlisted.


If you have a passion for providing exceptional customer service and possess the necessary qualifications, we would love to hear from you.


Salary:
From £22,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Work Location:
In person
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