Customer Service Administrator - Exeter, United Kingdom - Office Angels

Office Angels

Verified Company

Exeter, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
Customer Service Administrator

LOCATION:
Exeter

HOURS:
Monday to Friday 8am-5pm, or 9am-6pm

SALARY:
£23,000-£25,000

BENEFITS:23 days plus Bank Holidays, free parking, annual performance-based bonus, and more

THE COMPANY:
An award-winning, local produce company, who really focus on employee wellbeing.

THE ROLE:
We are delighted to be recruiting for a Customer Service Administrator for this great Exeter based company.

You will be joining a team who all support each other and work towards the common goal in a positive, fast-paced environment.

You will be an integral part of the customer service team, providing a first-class service to the business's clients, alongside administrational needs and customer management.

Daily duties will include:

Update customer records and maintain database and company system
Resolve and record any customer queries in a timely manner
Account manage existing customers ensuring that they are receiving the best possible service
Ensure all parts of the customer's order process has been successful
Process all customer documentation and maintain files and records
Excellent communication skills and telephone manner
Customer service experience, this could have been gained in hospitality or retail
Strong IT and MS Office skills
Willing to learn new systems and undergo training
A resilient, cando attitude where no job is too big or small
Works well in a team, and happy communicating with the wider company
Takes onboard feedback in order to progress personal development in the role
A positive disposition and someone who enjoys a fun dynamic environment

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.