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Guest Services Executive - Essex, United Kingdom - C&M Executive Recruitment

C&M Executive Recruitment

Verified Company

Essex, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is an expanding cruise line and is seeking a Guest Relations Executive to deliver customer service and handle any customer enquiries and pre-trip documentation.

Based in Essex, they are looking for someone with excellent customer service skills. Ideally from a travel background but not essential.

Guest Services Executive responsibilites:

Administration and communication of all pretrip documentation
Process payments for cruises or ancillary items
Follow up and guests requests and comments
Deal with all guests enquiries

Guest Services Executive skills:

Experience of working within customer service, preferably within the travel industry
A high standard of written and spoken English
Excellent communication skills and a friendly manner
Attention to detail

Additional info