Admin Assistant to The Clinical Director and - Weston-super-Mare, United Kingdom - Pier Health Group

Pier Health Group
Pier Health Group
Verified Company
Weston-super-Mare, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Awesome administrators, assemble
**Admin Assistant Required

  • Fixed term position £9.80p/h**
    1520 hours per week
We have a great fixed term administrator role covering maternity leave for around 10-12 months.


Our administrators help our clinicians focus more of their time with and for our patients across Weston by picking up a broad range of administrative tasks.


We need your attention to detail and fast and thorough turnaround, whether you're writing up minutes of meetings, pulling a presentation together, scheduling appointments or getting involved with organising our annual conference.


So, if you're the kind of person who thrives on a varied workload and you know when and how to take initiative to make sure the processes within your remit run smoothly, we'd love you to get in touch.


Admin Assistant to the Clinical Director and Associate Clinical Director

Job Description and Person Specification

Job title:
Admin Assistant to the Clinical Director & Associate Clinical Director


Line manager:

CEO

Accountable to:

CEO & Clinical Director


Hours per week: 15-20 hours


Contract type:
Fixed term for 10 months


Job summary


The post holder will support the Clinical Director and Associate Clinical Director in the delivery of clinical services, working as a vital part of the practice team, leading to improved service and outcomes for our patient population.


The post holder will support clinical staff in all aspects of daily operational effectiveness, general co-ordination and administration such as managing tasks, paperwork or queries on a day-to-day basis to enable the Clinical Director and Associate Clinical Director to spend more time with patients, providing clinical care.


The Admin Assistant will be required to:

  • Offer assistance to the Clinical Director and Associate Clinical Director and project a positive and friendly image to patients and other visitors, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to the Clinical Director and Associate Clinical Director and where capacity exists, other members of the practice team
  • Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Generic responsibilities

Equality, Diversity and Inclusion


A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential.

Creating such an environment is important for three reasons - it improves operational effectiveness, it is morally the right thing to do and it is required by law.


Safety, Health, Environment and Fire (SHEF)
This PCN is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety.


The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.


All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.


Confidentiality
The PCN and associated practices are committed to maintaining an outstanding confidential service.

Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care.

They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.


It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff protect patient information and provide a confidential service.


Quality and Continuous Improvement (CI)


To preserve and improve the quality of PCN outputs, all personnel are required to think not only of what they do but how they achieve it.

By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the PCN and practices to look for opportunities to improve quality and share good practice and to discuss highlight and work with the team to create opportunities to improve patient care
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