Customer Service Administrator - St. Albans, United Kingdom - Smart 10 ltd
Description
Job Title:
Customer Service Administrator
Salary:
Up to £24,000 per annum
Location:
St Albans / Hybrid
Contract:
Permanent
Hours:
Monday to Friday 09:00 - 17: hours per week)
COMPANY PROFILE
SKILLS REQUIRED
- Previous experience in a similar role
- Your communication skills will be great
- Excellent customer service skills and a friendly and professional telephone manner
- You work well under pressure and enjoy being in a fast paced environment
- Competent with Microsoft Packages
RESPONSIBILITIES
- Deal with inbound customer queries mainly via telephone correspondence
- Update customer accounts ensuring details are accurate
- Compile reports for Team Leader
- Process Administration, including amendments to policies and entering new client information
- Ensuring you are compliant at all times and adhere to all security measures
COMPANY BENEFITS
- On site parking provided
- 20 days' annual leave plus bank holiday
- Hybrid working after training
- Kitchen facilities
- Company pension scheme
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors.
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