manage My Money' Fraud Product Owner - Edinburgh, United Kingdom - NatWest Group

NatWest Group

Verified Company

Edinburgh, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a 'Manage my Money' Fraud Product Owner

Take on an influential role in our Commercial & Institutional Fraud Management team, where you'll own a product vision and roadmap while contributing to wider strategic objectives
You'll be based in our Fraud Prevention Centre of Excellence, where you'll collaborate with customers, stakeholders, teams and users to get their feedback and use this to help us shape the future of our business
It's a chance to make a key contribution to our team culture too, drawing on your passion for innovation and expertise in Agile methodology to create an environment that champions the potential of our colleagues, our customers and our business

What you'll do:

We'll look to you to bring the point of view of our customers, end users, or stakeholders to the forefront of understanding the product vision.

With exceptional leadership skills, you'll drive your team towards this vision, regularly stopping along the way to check-in, adjust, calibrate, and move forward.

We'll also look to you to make sure that stories and enablers meet the acceptance and quality criteria, keeping them in-line with the vision, features, and programme increment objectives.

Your responsibilities will include:

Making sure fraud risks are addressed throughout the endtoend customer journey for our full range of core everyday transaction banking products, including accounts, cards, cash, payments, FX and securities, and the associated fraud landscape
Controlling and owning your team's backlog content authority and helping break down features into stories and priorities
Making sure that the backlog is maintained, and that your delivery teams are collaborating frequently and effectively with customers or users to populate and refine the backlog
Working with enterprise architects and teams to understand and prioritise the enablers
Supporting the development of your teams by answering any questions and removing impediments
Tracking and reporting progress, and attending any retrospective spanning all delivery teams that are involved with delivering the product

The skills you'll need:

We're looking for a creative thinker and an established leader, with a good understanding of Agile methodologies and experience of working in an Agile team.

You'll also have excellent communication and influencing skills.

Along with an expert understanding of risk and controls management and knowledge of product development and management techniques, you'll have experience changing team or department mind-sets, cultures, and structures.

Additionally, we'll expect you to have:

Experience gained in Commercial Banking and knowledge of core everyday transaction banking products including accounts, cards, cash, payments, and FX and securities
The ability to influence stakeholders and communicate technical matters in a clear and concise manner
A deep understanding of payments, scams, and plastics fraud trends across the industry including regulatory change and scheme mandates
Strong leadership skills, able to influence at a senior level
Experience of prioritising and driving backlog based on customer needs, benefits opportunities, technical feasibility, and market conditions
A track record of challenging the status quo, constructively innovating fraud journeys